PART 1 – DELIVERY TIME
Orders received will be processed and shipped out: –
- within 2-3 weeks (14-21 working days) for Standard Shipping & Free Shipping.
Ready stock items will be shipped out as fast as possible at our best efforts.
However if you checked out with both pre-order and ready stock items, the shipping time will follow pre-order dates.
The delivery will generally take place within 1-3 working days via courier services. We will take into consideration product availability and advise accordingly if any are delayed in delivery time. Orders might delay due to unprecedented circumstances.
All orders will be shipped out according to the order number. Adding or combining items to previous orders will only be allowed with special approval. Your products are under the responsibility of the third-party courier service providers and we shall not be responsible for lost parcels if proof of postage is supplied. Additional charges for re-delivery will be applicable after one unsuccessful delivery attempt. You will receive a tracking number after shipping (via email / Instagram Direct Message / Facebook message according to the ordering platform).
PART 2 – SHIPPING COST (DOMESTIC & INTERNATIONAL)
We provide shipping within Malaysia and Singapore at the moment. We do not profit from shipping. Shipping costs will be calculated on the website automatically during Checkout based on the weight of the items you are purchasing and your shipping address postcode.
Below are the rates for your reference: (subject to changes)
- Peninsular / West Malaysia – Standard Shipping RM 7 ; Free Shipping for 2 items
- Borneo / East Malaysia – Standard Shipping RM 14 ; Free Shipping for 4 items
- Singapore – Standard Shipping RM 30 ; Free Shipping for minimum purchase of RM 450
- Taiwan – RM 45
- Hong Kong – RM 25
We are providing international shipping to more regions / countries currently (Taiwan, Hong Kong etc). You may contact us for more assistance.
Disclaimer: Promotional shipping rates may or may not be listed. (If there’s any)
We reserve the right to change the terms & conditions without prior notice. (Latest update : 20 Jul 2023)